Your privacy is a fundamental commitment at mamak88, not an afterthought. This Privacy Policy explains precisely what personal data we collect from players across Malaysia, why we collect it, how it is used and protected, and what rights you have over your own information. Please read this document carefully before using the Platform.
Six principles that guide how mamak88 handles every piece of personal data entrusted to us.
mamak88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used exclusively to operate your account and deliver our services.
All data transmitted between your device and mamak88 is protected by 256-bit TLS encryption. Account passwords are stored using one-way hashing algorithms — mamak88 staff cannot view your password.
We apply data minimisation principles throughout. We only collect personal information that is directly required to operate your account, process payments, and comply with applicable regulatory obligations.
mamak88 does not store full payment card details or e-wallet credentials on our servers. Payment transactions are processed through encrypted third-party payment gateways including Touch 'n Go, DuitNow, and FPX channels.
You have the right to access, correct, restrict, and request deletion of your personal data at any time. Requests are handled through our support team and processed within applicable regulatory timeframes.
Personal data is not retained indefinitely. We apply structured retention schedules based on regulatory requirements, after which data is securely anonymised or deleted from our active systems.
This Privacy Policy ("Policy") is issued by mamak88 ("we", "us", "our", "the Platform") and applies to all personal data collected from players, visitors, and users ("you", "Player", "Data Subject") who access or interact with the mamak88 website at https://mamak88.cam and all associated services, including mobile interfaces and customer support channels.
mamak88 is committed to processing personal data in a manner that is transparent, fair, lawful, and consistent with applicable data protection laws and international privacy standards. We recognise that players across Malaysia — from Kuala Lumpur and Penang to Johor Bahru and Petaling Jaya — entrust us with sensitive personal and financial information, and we take that responsibility seriously.
By registering an account on mamak88 or otherwise providing personal data to us, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
For the purposes of this Privacy Policy, the following terms shall carry the meanings assigned below:
mamak88 acts as the Data Controller in respect of all personal data collected through the Platform. The Platform is operated under applicable international online gaming regulations. Queries relating to data protection, including requests to exercise your rights under this Policy, should be directed to our Data Protection contact as specified in Section 17 (Contact Us) of this Policy.
Where mamak88 engages third-party service providers to process personal data on our behalf, such providers act as Data Processors and are contractually bound to process data only on mamak88's documented instructions and to implement appropriate technical and organisational security measures.
mamak88 collects personal data in the following categories, depending on the nature of your interaction with the Platform:
mamak88 collects personal data through the following channels:
| Collection Method | Data Collected | When |
|---|---|---|
| Account Registration Form | Name, DOB, email, phone, username | At sign-up |
| KYC Verification Submission | Identity documents, proof of address, payment method proof | Before first withdrawal or on request |
| Deposit & Withdrawal Transactions | Payment method references, amounts, timestamps | Each transaction |
| Platform Activity Logging | Game sessions, bets placed, IP address, device data | Continuously during active sessions |
| Support Interactions | Chat transcripts, email correspondence | When you contact support |
| Cookies & Tracking Technologies | Session state, preferences, anonymised analytics | From first Platform access |
We do not collect personal data from third-party data brokers, social media platforms, or any source other than your direct interactions with the mamak88 Platform.
mamak88 processes personal data under one or more of the following legal bases, depending on the specific processing activity:
mamak88 uses the personal data we collect for the following specific and documented purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Identity, contact, login credentials | Contract |
| Processing deposits and withdrawals in MYR and crypto | Financial, transaction data | Contract |
| Age verification and KYC compliance | Identity documents, DOB | Legal Obligation |
| AML screening and fraud prevention | Transaction patterns, IP data, device data | Legal Obligation / Legitimate Interests |
| Responsible gambling monitoring and intervention | Gameplay data, limit settings, session logs | Legal Obligation / Legitimate Interests |
| Customer support and dispute resolution | Communications data, account history | Contract / Legitimate Interests |
| Promotional communications and bonus eligibility | Contact data, gameplay preferences | Consent |
| VIP programme management and tier tracking | Gameplay data, turnover records | Contract |
| Platform analytics and service improvement | Anonymised usage data, technical data | Legitimate Interests |
| Regulatory reporting and compliance | Transaction records, identity data | Legal Obligation |
mamak88 will not use your personal data for any purpose that is incompatible with those listed above without first providing you with notice and, where required, obtaining your additional consent.
mamak88 does not sell personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual protections:
mamak88 may be required to disclose personal data to regulatory authorities, law enforcement agencies, courts, or other government bodies where such disclosure is required or permitted by applicable law, including for the purposes of AML compliance, fraud investigation, or pursuant to a valid court order.
In the event of a merger, acquisition, restructuring, or sale of all or part of mamak88's business, personal data held by the Platform may be transferred to the acquiring or successor entity, subject to equivalent data protection obligations being imposed on that entity.
The mamak88 Platform uses cookies and similar tracking technologies to operate correctly, remember your preferences, and collect anonymised usage analytics. The following categories of cookies are used:
| Cookie Type | Purpose | Basis |
|---|---|---|
| Strictly Necessary | Session management, authentication tokens, security functions. Required for the Platform to operate. Cannot be disabled without preventing core functionality. | Necessary |
| Functional | Storing language preferences, display settings, and last-used lobby filters to personalise your experience. | Legitimate Interests |
| Analytics | Anonymised data on page views, navigation paths, and feature usage collected to improve Platform performance and user experience. No personally identifiable data transmitted. | Consent |
You may control cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the Platform. Disabling analytics cookies will not affect your gaming experience. Detailed cookie controls are available within your Account settings.
mamak88 implements a multi-layered security framework to protect personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:
mamak88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention schedule applies as a general framework:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal Obligation (AML) |
| KYC identity documents | 5 years post account closure | Legal Obligation |
| Transaction and financial records | 5–7 years from transaction date | Legal Obligation |
| Gameplay and betting history | 3 years post last activity | Legitimate Interests / Legal |
| Support communications | 2 years from last interaction | Legitimate Interests |
| Marketing consent records | Until consent withdrawn + 1 year | Legal Obligation |
| Technical and device logs | 90 days rolling | Legitimate Interests |
Upon expiry of the applicable retention period, data is either securely and irreversibly deleted or anonymised such that it can no longer be linked to an identifiable individual. Anonymised aggregate data may be retained for statistical and analytical purposes without restriction.
Subject to applicable law and certain exceptions, you have the following rights in relation to your personal data held by mamak88. Requests to exercise these rights should be submitted to our support team at the contact details provided in Section 17:
You may request a copy of all personal data mamak88 holds about you, along with information about how it is processed. We will respond within 30 days of a verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Account name corrections require supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected. This right is subject to our legal retention obligations, which may require us to retain certain records.
You may request that we limit the processing of your data in certain circumstances — for example, while the accuracy of data is being contested or a legitimate interests objection is under consideration.
Where processing is based on your consent or a contract, you may request a copy of your data in a structured, commonly used, machine-readable format to transfer to another service provider.
You have the right to object to processing based on legitimate interests, including the use of your data for direct marketing purposes. Objections to marketing can be actioned immediately via your Account settings.
The mamak88 Platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect, store, or process personal data from persons under the age of 21. Age verification is conducted at account registration and as part of the KYC process.
If mamak88 becomes aware that personal data has been collected from a person under 21, that Account will be immediately suspended, all funds will be held pending parental or guardian notification where applicable, and the personal data will be deleted from our systems in accordance with applicable regulations. If you have reason to believe that a minor has registered on the Platform, please contact our support team immediately.
The mamak88 Platform does not contain links to third-party websites. This Privacy Policy governs only the data processing activities of mamak88 at https://mamak88.cam. Payment gateway interfaces accessed during deposit and withdrawal processes are operated by third-party providers under their own privacy policies. mamak88 is not responsible for the privacy practices of any third-party payment processor, and we encourage players to review the privacy notices of these providers independently.
mamak88's infrastructure may involve the storage or processing of personal data in data centres located outside of Malaysia. Where personal data is transferred to jurisdictions that may not provide an equivalent level of data protection to Malaysian standards, mamak88 will implement appropriate safeguards to ensure that such transfers are conducted lawfully and that your data remains protected to the standards set out in this Policy. These safeguards may include standard contractual clauses, encryption, and access restrictions that ensure equivalent protection regardless of the location of processing.
mamak88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. When material changes are made, we will update the "Last Updated" date at the top of this Policy and, where appropriate, provide notice to registered account holders via email or in-platform notification.
Your continued use of the mamak88 Platform following any amendment to this Policy constitutes your acknowledgement of the updated version. We encourage players to review this Policy periodically. If you do not agree with any amended provisions, you may request account closure and exercise your relevant data rights as described in Section 12.
For all privacy-related enquiries, data rights requests, or concerns regarding mamak88's data processing practices, please contact us through any of the following channels:
For matters related to your account terms, please refer to our Terms & Conditions. For responsible gambling support, please visit our Responsible Gambling page.
mamak88 | https://mamak88.cam | [email protected] | © 2026 All Rights Reserved
Now that you understand how mamak88 handles your data, explore the rest of our platform — from our full game library to our responsible gambling resources and FAQ for any remaining questions.
For players aged 21 and above only. Play responsibly. Terms apply.